Four shapes the brain takes
The four patterns teams start with. Each is a template you point at your own documents.
Pick the closest shape
Member services chatbot
Members ask a question and get an answer out of thirty years of policy documents, at any hour, with the page it came from.
See the use caseCompliance review agent
Every incoming contract is checked against CPS 230 and APP 8, and the clauses that matter come back with the page they sit on.
See the use caseHR self-service assistant
Staff ask the enterprise agreement, the leave policy and the benefits documents directly, so HR stops being the bottleneck.
See the use caseBoard reporting evidence
Ask about a figure in the board pack and get the table or export behind it, or a plain statement that the data isn't there.
See the use caseFind a use case by team
Each of these is set up with you on a sample of your own documents and records.
| Use case | What you see | For |
|---|---|---|
| Supplier delay impact | Which recorded orders and sites depend on a delayed delivery. | Procurement and operations |
| Stock threshold alerts | Stock below the minimums in your own approved tables. | Inventory controllers |
| Supplier SLA monitoring | Reported supplier performance beside the contract's service levels. | Vendor managers |
| Supplier document expiry | Certificates and licences that have expired or were never supplied. | Vendor onboarding and compliance |
| Invoice exception review | An invoice line beside its order line and agreed rate. | Accounts payable |
| Warranty recovery review | Recorded failures that may fall inside a documented warranty. | Asset managers |
| Overdue asset inspections | Inspections that are overdue or have no report on file. | Facilities and maintenance |
| Use case | What you see | For |
|---|---|---|
| Payroll agreement checks | Each pay rate beside the minimum in your enterprise agreement. | Payroll managers |
| Water monitoring reports | Readings from monitoring PDFs, checked against your documented limits. | Water utilities |
| Production report gaps | Plants and periods with no operating report. | Plant managers |
| Quality deviation review | Batch results checked against the approved specification. | Quality managers |
| Roster reporting gaps | Sites that haven't sent a roster return. | Care-provider operations |
| Incident action deadlines | Incident follow-ups that are overdue or have no owner. | Risk managers |
| Regulatory return gaps | Sites and periods missing from the returns you hold. | Compliance reporting |
| Lease renewal dates | Renewal, rent-review and notice dates with the clause behind each. | Property and legal operations |
| Use case | What you see | For |
|---|---|---|
| Insurance claim intake | A claim pack with the missing evidence and the clauses to inspect. | Claims operations |
| Document intake routing | A proposed category and destination team for each incoming document. | Records teams |
| IT helpdesk self-service | Answers from your runbooks, with a hand-off to the service desk. | IT service desks |
Different problem, same machine
All four read from one map of how your organisation works, so a fifth one is a configuration change rather than a new build. Tell us what you need and we will show you the nearest template.
Tell us what you needBring the documents you already have.
Point Certant at a folder of real policies and contracts, and the closest of these four is running on your own material.
Members qualify for the retiree rate after fifteen years of continuous membership, under the current fee schedule.
Every answer shows the exact paragraph it came from.