For asset managers and procurement teams

Find failures still inside their warranty

Certant links maintenance reports, purchase records and warranty documents on your own asset identifiers, then lists failures that may fall within a documented warranty period.

Run as a pilot on one asset class before anything wider.

PMP-0193 · Circulation pump motorExample

Purchased 18 Mar 2025. Failed 9 Oct 2026. Recorded warranty 24 months.

May be within warranty Purchase record · row 88 Maintenance report 9 Oct 2026 · page 2 Warranty terms · clause 3.1 · page 2
Three dates from three documents, on one row.
The problem

Covered failures get paid for twice

A pump fails and maintenance replaces it the same week. The purchase date is in procurement's records and the warranty term is in a PDF from the manufacturer, so nobody checks whether the failed part was still covered.

The replacement goes on the maintenance budget and the claim is never made.

The documents

What Certant reads

Records are joined on identifiers you supply, such as an asset tag or serial number.

DocumentWhat it supplies
Maintenance reportsThe asset, the part that failed and the date of the failure.
Purchase recordsThe purchase date, supplier and asset or part identifier.
Warranty documentsThe warranty term, when it starts, and the clauses on exclusions.
The result

Review the dates side by side

Recorded failures, September to October 2026Example
AssetPartPurchasedFailedRecorded warranty termStatus
PMP-0193Circulation pump motor18 Mar 20259 Oct 202624 months from purchaseMay be within warranty
CHL-0045Chiller compressor2 Feb 202321 Sep 202636 months from purchaseOutside the recorded term
AHU-0112Fan belt assembly11 Jun 202530 Sep 2026None foundNo warranty document

Detail shown for PMP-0193

  • Purchase record · row 88
  • Maintenance report, 9 Oct 2026 · page 2
  • Warranty terms · clause 3.1 · page 2
  • Exclusions for the reviewer to readWarranty terms · clause 5 · page 3
The table shows what the documents record. Whether a claim is valid is the reviewer's call.
The review

The asset manager reviews the pack

For each failure that may be covered, Certant gathers the purchase record, the maintenance report and the warranty clauses into a claim pack. The asset manager reads it, checks the exclusions and decides whether to lodge a claim.

Proposed claim packExample
Asset
PMP-0193, circulation pump motor
Contents
purchase record, maintenance report with failure date, warranty terms clauses 3.1 and 5
Draft covering note
"The motor was purchased on 18 March 2025 and failed on 9 October 2026, within the 24-month term in clause 3.1."
Waiting for review · Asset manager
Scope

What setup involves

This is a custom workflow, and it starts as a pilot. We pick one asset class with you, load its maintenance reports, purchase records and warranty documents, and review the results together.

AreaWhat to expect
EligibilityCertant shows the dates and the clauses. A person decides whether the failure is covered.
LinkingRecords join on the identifiers you supply. A part that was swapped and given a new serial number isn't traced automatically.
ClaimsPacks are prepared for review. Certant doesn't submit claims or promise an amount recovered.
Related

Related use cases

Overdue asset inspections

Inspections that are overdue or have no report on file.

See the use case

Invoice exception review

An invoice line beside its order line and agreed rate.

See the use case

Supplier document expiry

Certificates and licences that have expired or were never supplied.

See the use case
See all use cases

Start with one asset class

Send us a year of maintenance reports for one class of equipment, with the purchase and warranty records. We'll show you which failures are worth a second look.

Strata is a paid add-on for the Business plan and above. Certant Cloud, your cloud, or fully air-gapped.