The index hasn't been touched in years and people Slack each other instead of searching. The problem is the search box, not the pages.
Drag sideways to see the whole diagram
The same question, searched on the left and asked on the right.
With Confluence, you search and read. With Certant, you ask and get an answer with a citation.
Same documents underneath, new shape on top. You don't have to migrate, because Certant connects to where your wiki already lives and answers across all of them.
You don't replace a wiki the way you replace a CRM. It becomes the place the AI reads rather than the place people look.
Atlassian's editor and spaces work well for engineering RFCs. The pain is everything else: HR pages, onboarding, policy. Certant reads it all and answers, without forcing your team to keep authoring.
SharePoint stores everything, and nobody can find anything. Certant reads your SharePoint sites, ranks the right document, and returns the answer with a click-through to the file.
Notion is good for the people who actually write. Everyone else just wants the answer. Add Certant as the answer surface; Notion remains the writer's surface.
Glean is AI search. Certant adds agents that do the routine work and stop for approval before anything important, a map of how everything connects that you can open, and the option to run it inside your own walls.
Guru asks you to write cards. That is the same authoring job as a wiki, in smaller pieces. Certant skips the writing, since it reads what you already produced.
Dust gives you assistant building blocks. Certant ships the platform: chatbots, copilots, agents and analytics on one map of your business, with a sovereign option for regulated industries.
The mistake is treating this like a CRM swap.
Short answers. If yours isn't here, ask us.
Wikis fail for the same reason filing cabinets did: the cost of writing and maintaining the perfect page is so high that nobody does it, the pages drift, and people stop trusting the index. Search and read needs the pages to be perfect; ask and answer doesn't.
No. Certant connects to Confluence, SharePoint, Notion, Google Drive and the rest, reads what's there, and answers across all of them. Most teams keep their tools and add Certant as the answer layer.
It can be. But for most teams, replacement happens by attrition. Once questions get answered without opening the wiki, fewer people open the wiki, fewer people write to the wiki, and the platform becomes irrelevant.
Certant ships chat, agents and analytics on the same map of your business. Every answer is grounded with a citation to the source paragraph. And it can run entirely inside your own walls, in your VPC or air-gapped, which most AI search tools cannot.
Yes, and you should, for the things humans need to author from scratch. Certant doesn't replace the editor; it replaces the search bar and the index nobody updates.
Yes. Certant honours the permissions of the underlying source. If someone can't see a document in SharePoint, Certant won't surface it for them either.
Connect your wiki and drop the answer bar into Slack.
You don't replace a wiki. You make it irrelevant. Once the questions get answered without it, fewer people open it, and it becomes the thing the AI reads.