For risk managers and incident coordinators

See which incident actions are overdue

Certant reads your incident exports alongside your follow-up policy and lists actions past their due date, and records with no owner or date.

See it on your documents See how Strata works

Each alert shows the record and the policy rule behind it.

INC-0412 · Replace damaged handrail, loading dockExample

Due 20 Oct 2026. Still recorded as open.

Overdue by 14 days Incident export, 3 Nov 2026 · row 31

The follow-up, its due date and the row it was read from.

The problem

Follow-ups slip after the report

The incident gets reported and investigated. The corrective action is assigned in a meeting and typed into a register, and nobody opens the register again until the next audit.

Some actions have no owner, and others have no due date, so there is nothing to be late against.

The documents

What Certant reads

The export can come from your incident system or from a spreadsheet register.

Document	What it supplies
Incident exports	Each incident, its follow-up actions, owners, due dates and recorded state.
Follow-up policy	The timeframes and requirements your organisation has set, such as when a due date must be assigned.
Action updates	Notes or closures recorded since the last export.

The result

See each action and its rule

Incident follow-ups, checked 3 Nov 2026Example

Incident	Action	Owner	Due	Recorded state	Status
INC-0412	Replace damaged handrail, loading dock	J. Okafor	20 Oct 2026	Open	Overdue by 14 days
INC-0418	Retrain forklift operators	None recorded	14 Nov 2026	Open	No owner
INC-0421	Review chemical storage signage	P. Lindqvist	None recorded	Open	No due date
INC-0399	Repair floor drain, wash bay	S. Marwick	30 Sep 2026	Closed 28 Sep 2026	Closed on time

Detail for INC-0421

Record source: Incident export, 3 Nov 2026 · row 40
Rule: a due date is assigned within five business days of the action being raised.
Rule source: Incident management policy · section 6.2 · page 9

An action with no due date can't go overdue, so it's listed against the policy rule that says it needs one.

The approval

A person reviews each reminder

Certant drafts a reminder to the action's owner, or an escalation to their manager, with the record and the rule attached. The incident coordinator approves it before it's sent.

Proposed reminderExample

To: J. Okafor
Draft: "The handrail replacement on the loading dock, raised under INC-0412, was due on 20 October and is still recorded as open. Can you update the record or let us know what's holding it up?"
Attached: export row 31

Waiting for approval · Incident coordinator

Scope

What setup involves

We map the columns in your incident export and pick the rules from your follow-up policy that you want checked. Then we run it on a current export and you compare the list with your own.

Area	What to expect
Checks	Certant checks the records you export against the rules you configure.
Response	It isn't an emergency response tool. It doesn't decide whether an incident must be notified to a regulator, and it submits nothing to one.
Your system	It works beside your incident-management system and doesn't replace it.