See which sites haven't sent rosters
Certant checks the roster returns each site supplies against your reporting calendar and your own approved staffing rules, with the source beside every figure.
| Site | Fortnight 19 | Fortnight 20 | Fortnight 21 | Fortnight 22 |
|---|---|---|---|---|
| Bayside House | Received | Received | Received | Received |
| Riverview | Received | Received | Received | Outside rule |
| Elm Court | Received | Received | No return | Received |
One site's return is missing
It's the week the quarterly report is due and the operations manager is collating roster returns from eleven sites. Ten are in the folder, and nobody can say whether the eleventh was never sent or was filed somewhere else.
Finding out takes phone calls. Meanwhile the staffing figures in the ten returns that did arrive still haven't been read.
What Certant reads
The calendar sets which returns you expect, and the policy supplies the rules.
| Document | What it supplies |
|---|---|
| Roster returns | The staffing figures each site records for each shift and period. |
| Reporting calendar | Which sites report, and for which periods. |
| Approved staffing rules | The rules written in your own staffing policy, with the section and page each comes from. |
Read the site-by-period grid
| Site | Fortnight 19 | Fortnight 20 | Fortnight 21 | Fortnight 22 |
|---|---|---|---|---|
| Bayside House | Received | Received | Received | Received |
| Riverview | Received | Received | Received | Outside rule |
| Elm Court | Received | Received | No return | Received |
Detail for Riverview, fortnight 22
- Ruleat least two care staff on each night shift.
- Rule sourceStaffing policy 2026 · section 3.4 · page 11
- Recordedone care staff member rostered on the night shift of 27 Oct 2026.
- Roster sourceRiverview roster return, fortnight 22 · row 61
Detail for Elm Court, fortnight 21
- No return received.
- Last return heldfortnight 20, received 14 Oct 2026.
An authorised reviewer decides the response
Certant drafts a request for the missing return, or a note about the recorded figure, with the sources attached. An authorised reviewer reads it and decides what goes to the site.
- To
- Elm Court site manager
- Draft
- "We haven't received Elm Court's roster return for fortnight 21. Fortnights 20 and 22 are on file. Please send it by Friday so it can go into the quarterly report."
What setup involves
We agree the reporting calendar and which rules from your staffing policy to check. Then we load a quarter of returns and compare the grid with what your team already knows.
| Area | What to expect |
|---|---|
| Rules | Certant checks the rules you configure from your own approved documents. |
| Rosters | It reads the returns. It doesn't build or optimise a roster, or allocate shifts. |
| People | It makes no judgement about an individual employee, and it isn't an assurance of resident or patient safety. |
Related use cases
Payroll agreement checks
Each pay rate beside the minimum in your enterprise agreement.
See the use caseBring a quarter of returns
Send us one quarter of roster returns and your staffing policy. We'll show you which sites and periods are missing and which figures sit outside a rule.