Enterprise search for regulated industries
Search SharePoint, Confluence and shared drives in plain English, get answers with the paragraph attached, and keep data where your regulator expects.
"Do casual staff get long service leave?"
Yes. Casual staff accrue long service leave after seven years of continuous service. The 2019 handbook says ten years and has been replaced.
A wiki search for the same question returns a list of files, including the old handbook.
Answer the questions your auditor asks
In a bank, a hospital or a government agency, search also has to show who could see a result, where an answer came from, whether it was current, and where the data went.
Certant is built around those questions. Every answer cites the paragraph, and Certant only answers from documents the person asking is allowed to open.
- Who could see this?Per-document permissions from SharePoint, Google Drive, Confluence and Box apply at query time
- Where did it come from?The answer opens the source at the paragraph
- Was it current?Replaced and conflicting documents are flagged
- Where did the data go?The region or network you chose, listed with every sub-processor
- What was asked?An append-only audit log of every query
Choose where it runs
It's the same product on each option, so you can start in the cloud and move inside your own walls later without buying it again.
- Certant Cloud Australian, European or US regions. Live in minutes.
- Dedicated cloud An installation and private network of your own, run by us.
- Your cloud account AWS, Azure or Google Cloud, under your own keys.
- Fully offline Your hardware, with no route to the internet.
What your security review will cover
Full detail is on the security page and the deployment options page.
| Area | What Certant does |
|---|---|
| Encryption | AES-256 at rest, including indexes and backups, and TLS 1.3 in transit. Customer-managed keys on both tiers. |
| Identity | OIDC, SAML and SCIM, with role-based access at workspace, knowledgebase, agent and chatbot level. |
| Audit | Every sign-in, query, agent run and configuration change, append-only, streamed to your SIEM. |
| Training | We never train models on customer data. |
| Assurance | SOC 2-aligned controls. On a sovereign deployment, Certant is assessed inside your own boundary. |
If you mainly need to search Slack threads, tickets and code across hundreds of apps, a broader search product may suit you better. We've compared Certant with Glean, Microsoft Copilot and Coveo.
What regulated buyers ask
Which search solution is best suited for a highly regulated industry?
One that cites the paragraph behind each answer, applies source permissions when it answers, flags replaced documents, logs every query and can run where your regulator expects the data to be. Test it on your own documents before you decide.
Is Certant a Glean alternative for governance-first teams?
Yes, for document-heavy and regulated work. Glean connects to far more workplace apps. Certant answers from your documents with the paragraph attached, and can run in your own cloud account or offline.
Which certifications does Certant hold?
Certant has SOC 2-aligned controls and doesn't claim a SOC 2 report. On a sovereign deployment it runs inside an environment you have already had assessed.
Can it run on-premise?
Yes. Certant runs in your own cloud account, on an appliance in your office, or on your own hardware with no internet connection.
Search your own documents with citations
Book a call to plan a trial inside your own environment, or start free on Certant Cloud with documents that hold no personal information.
The board approved a twelve-month fee waiver in January 2020 and again in March 2022, both times for members in a declared disaster area.